Groutsmith of NW Florida frequently asked questions

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Have a grout-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Should I seal my tile in addition to my grout?

    Almost all modern tiles don’t require a sealant. According to the Tile Council of North America, porcelain tiles have a water absorption rate of 0.5% or less. If you have porcelain tiles, ceramic tiles, composite tiles, or certain non-porous stones, then it’s likely that they'll never require a sealant. We’ll always be sure to assess whether or not your tile is porous before applying a sealant. This way, we can seal your grout effectively. To get started with our grout cleaning and sealing today, give us a call at (850) 367-3100.

  • Does grout sealant change the color of the grout?

    This depends on which sealant you choose. You can invest in either clear sealant or colored sealant. A clear sealant won't change the color of the grout, and the grout should even be the same shade after the sealant has dried. Colored sealant, by design, is meant to change the color or shade of the grout. 


    Let us know whether you’d like to use a clear sealant or if you’d like to change the color of your grout. We have a variety of sealants available and would be happy to cater to your preference. For the grout cleaning and sealing you can trust, give our team a call today!

  • How long does grout sealant last?

    Grout sealant can last anywhere from one to 15 years, depending on the type of sealant, the type of grout, and the condition of the surface. You may also need to reseal your surface more often if it's exposed to weather, heavy foot traffic, or if it's constantly being cleaned. Other forms of wear and tear may also affect your grout. Speak with an expert on our team if you’re curious about the longevity of the sealant that you’re using for your grout. Give us a call today at (850) 367-3100 to get started with our dependable grout cleaning and sealing services.

  • Why should I seal my grout?

    There are several reasons people invest in grout cleaning and sealing. You should seal your grout if it’s liable to stain, retain water, crack, or chip. You should also consider grout sealing in spaces that are exposed to moisture, especially those where mildew, mold, and bacteria are likely to grow. Take note that some grouts do not require a sealant, such as epoxy grout. Be sure to ask your tile expert if grout sealant is necessary for your surfaces. You may also want to seal your grout to improve the look of your tile surfaces. We’d be happy to work with you to find the right sealant that can create the color and shade of grout that you desire.

  • Can I change the color of my grout?

    Yes, you can! With our proprietary grout color sealant, you can seal your grout while changing its appearance as well. Give us a call today to learn how our grout cleaning and sealing services can transform your grout's look.

  • Do I need to seal my grout after I clean it?

    After you have cleaned your grout, it will look neat and beautiful again! To keep it this way, it's necessary to reseal it immediately. The deep grout cleaning procedure removes any remaining seal, which may leave your grout susceptible to moisture. Without quick sealing, your grout's appearance will not take much time to deteriorate. 

  • What is tile restoration and why is it important in Pensacola, FL?

    Tile restoration involves deep cleaning, repairing grout, sealing surfaces, and sometimes fixing chipped or cracked tiles so your floors and walls look new again. In humid coastal climates like Pensacola, FL, grout can trap moisture and grime, leading to discoloration and deterioration. Proper tile restoration not only improves appearance but also extends the life of your tile surfaces. It’s especially important in high-traffic areas like kitchens, bathrooms, and entryways. Professional restoration ensures your tile resists stains and wear for years.

  • How often should I have my tile and grout cleaned in Pensacola?

    For most homes in Pensacola, scheduling professional tile and grout cleaning at least once every 12–18 months keeps grout looking fresh and prevents buildup of dirt, mold, and mildew. In busy households, especially with pets or children, more frequent cleanings may be beneficial. High-traffic commercial areas often need cleaning quarterly or semi-annually. Regular professional maintenance helps protect grout and tile and supports the long life of your flooring.


  • What’s included in your grout cleaning services in Destin and Panama City Beach?

    Groutsmith’s grout cleaning services include thorough inspection, use of professional-grade cleaning solutions, agitation of grout lines, and high-pressure rinsing to remove deep-seated soil and stains. After cleaning, they can also apply a protective grout sealant for lasting protection against spills and discoloration. This process enhances both appearance and durability of grout and tile. Their trusted approach ensures even heavily soiled grout looks refreshed and renewed.

  • How long does a typical tile cleaning appointment take?

    The duration depends on the size and condition of your tiled area, but most homes see completion within a few hours. Small bathrooms or kitchens may take less time, while larger or heavily stained floors may take longer. Technicians work efficiently with professional equipment to minimize disruption. After cleaning, drying time is typically short, and rooms can usually be used shortly after service. They’ll give an estimated timeframe when scheduling your appointment.

  • Does Groutsmith offer warranties or guarantees on services?

     Groutsmith stands behind their tile and grout services with a focus on customer satisfaction and long-lasting results. While specifics vary by service, like sealants that may come with a one-year performance expectation, they ensure professional results and address any reasonable concerns. They use high-quality products trusted in the industry and apply them using proven techniques. If you’re unsure about what warranty applies, just ask during your free estimate. Clear communication helps you understand coverage before work begins.

  • What tools and technology do you use for tile and grout cleaning?

    Groutsmith technicians use advanced commercial-grade cleaning machines, professional sealants, and specialized grout tools designed to deep-clean without damaging tile surfaces. High-pressure rinsing, steam cleaning (when appropriate), and color-matched sealants ensure effective cleaning and protection. Their trained team also uses inspection tools to assess porous vs. non-porous materials so the right products are applied. This combination of technology and skill delivers superior results compared to DIY methods.


  • Can you help with stubborn grout stains or mold in my Pensacola bathroom?

    Yes — Groutsmith’s grout cleaning services in Pensacola FL are equipped to tackle tough stains, discoloration, mold, and mildew. Their process breaks down deep-embedded soil and removes biological staining while protecting your tile surfaces. They use safe, effective cleaning solutions backed by professional equipment. After cleaning, you can choose grout sealing to reduce recurrence of mold and maintain a cleaner surface for longer. Mold prevention and deep cleaning help make bathroom spaces healthier and more attractive.

  • What payment options are accepted?

    Groutsmith accepts multiple payment methods, typically including credit/debit cards, checks, and possibly financing options if available — ask your representative during your estimate. They aim for transparent pricing with no hidden fees. Before scheduling work, you’ll receive a clear quote and payment plan explanation. Many clients appreciate upfront pricing and flexible payment arrangements. If you have questions about a specific payment method, the office team is happy to assist.

  • How does grout sealing protect my tile in Pensacola and Destin homes?

    Grout sealing fills the microscopic pores in grout lines, creating a waterproof barrier that prevents liquids, stains, mold, and mildew from penetrating the surface. This protection is especially valuable in bathrooms, kitchens, and outdoor areas where moisture exposure is frequent. It also makes future cleaning easier and keeps grout looking fresh. Professional sealants come in clear or colored options to match your aesthetic preferences. Regular sealing boosts longevity and reduces long-term maintenance.

  • I’m preparing my home for sale in Northwest Florida — can tile restoration help?

    Absolutely. Tile restoration Pensacola FL, Destin, or Panama City Beach can dramatically enhance the look of your floors, bathrooms, and kitchen, making your home appear clean, cared-for, and move-in ready. Fresh, well-maintained tile surfaces improve curb appeal and contribute to higher perceived value. Groutsmith’s cleaning, sealing, and repair services ensure your home shows at its best for potential buyers. Professional restoration often yields a great return on investment and boosts buyer confidence.